This Privacy Policy explains how D'Vins Jewels ("we", "us", or "our"), operated by D'Vins Jewels, collects, uses, stores, and protects information in connection with the website www.dvinsjewel.com (the "Website") and our business-to-business (B2B) dealings with retailers, wholesalers, distributors, and trade partners.

By using the Website or engaging with us, you consent to the practices described in this Policy. As a B2B operation, the information we handle relates primarily to businesses and their authorised representatives.

1. Information We Collect

a) Business and Contact Information

• Company name, business address, and registration or tax identification details.
• Names, job titles, email addresses, and phone numbers of your authorised representatives.
• Trade references and business credentials provided during onboarding or verification.

b) Transactional Information

• Order history, quotations, invoices, payment records, and shipping details.
• Communications relating to enquiries, orders, support, and supply arrangements.

c) Technical Information

• IP address, browser type, device information, and pages visited on the Website.
• Cookies and similar technologies used to operate and improve the Website.

2. How We Use Your Information

• To verify business credentials and establish trade partnerships.
• To process quotations, orders, payments, and deliveries.
• To communicate regarding enquiries, orders, products, and account matters.
• To provide customer and partner support.
• To send trade updates, catalogues, and offers where permitted.
• To comply with legal, tax, accounting, and regulatory obligations.
• To improve our products, services, and Website experience.

3. Legal Basis for Processing

We process information where it is necessary to perform a contract with you, to comply with legal obligations, to pursue our legitimate business interests in operating and growing our B2B trade, or where you have provided consent. The applicable legal basis depends on the laws of India.

4. Cookies and Tracking Technologies

The Website may use cookies and similar technologies to ensure functionality, analyse traffic, and enhance user experience. You can manage or disable cookies through your browser settings, though some features may not function correctly as a result.

5. How We Share Information

We do not sell your information. We may share information only as necessary with:

• Trusted service providers such as logistics, payment, IT, and professional advisors who support our operations.
• Regulatory, tax, or government authorities where required by law.
• Successors in the event of a business merger, acquisition, or restructuring.

All third parties are required to handle information securely and only for the purposes for which it is shared.

6. Data Storage and Security

We implement appropriate technical and organisational measures to protect information against unauthorised access, loss, misuse, or alteration. While we take reasonable steps to safeguard data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain information only for as long as necessary to fulfil the purposes described in this Policy, including to meet legal, tax, accounting, and contractual obligations. When information is no longer required, it is securely deleted or anonymised.

8. International Data Transfers

As we operate as a global B2B supplier, information may be transferred to and processed in countries other than your own. Where such transfers occur, we take steps to ensure an adequate level of protection in accordance with applicable law.

9. Your Rights

Subject to applicable law, you may have the right to:

• Access the information we hold about your business representatives.
• Request correction of inaccurate or incomplete information.
• Request deletion of information, subject to legal retention requirements.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

10. Third-Party Links

The Website may contain links to third-party sites, including our social media pages. We are not responsible for the privacy practices or content of those external sites and encourage you to review their respective policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on the Website, and the effective date will indicate when it was last revised.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy or your information, please contact us: